Personal Data Protection Law

(Within the Scope of the Law on the Protection of Personal Data No. 6698)

This disclosure text has been prepared by SUMRA (Sümeyra Mintaç Alpoğlu), acting as the data controller, in order to inform you about the processing of your personal data in accordance with the Law on the Protection of Personal Data No. 6698.

1. Information on the Data Controller

Title: SUMRA
Authorized Person: Sümeyra Mintaç Alpoğlu
Address: Kumbaşı Mah. 30 Sk. No:4/A D:10 Altınordu / ORDU
Phone: 0850 305 01 63
E-mail: info@sumra.com.tr
Website: www.sumra.com.tr

2. Processed Personal Data

Your personal data below may be processed by SUMRA in accordance with the Law:

Identity information (name, surname)
Contact information (e-mail, phone, address)
Order and invoice information
Payment information (only via the payment provider, encrypted)
Cookie and IP information
Customer transaction information (order history, return information, etc.)

3. Purposes of Processing Personal Data

Your personal data is processed limited to the following purposes:

Execution of order processes
Customer service and after-sales support
Invoicing and fulfillment of legal obligations
Campaign and promotion notifications (if you provide consent)
Ensuring customer satisfaction
Development of the website and user experience

4. Transfer of Personal Data

Your personal data may only be shared with the following parties for the fulfillment of legal obligations or the performance of the service: contracted cargo companies, payment system providers, Shopify platform infrastructure, accounting and tax advisors, legal authorities (if requested). Your data is not transferred abroad without your consent.

5. Method of Collection and Legal Basis of Data

Your personal data is collected electronically via website membership and order forms, e-mail and contact forms, WhatsApp and social media communication, and cargo deliveries, and is processed in accordance with Articles 5 and 6 of the Law.

6. Your Rights Under the KVKK

Within the scope of Article 11 of the Law, as a data subject, you have the following rights:

To learn whether your personal data is being processed
To request information regarding the processing if it has been processed
To learn whether it is being used for its intended purpose
To know the third parties to whom it is transferred domestically and abroad
To request correction if it is processed incompletely or incorrectly
To request its deletion or destruction
To request notification of these actions to the relevant third parties
To object to a result against you arising from the analysis of processed data
To claim compensation if you suffer damages due to unlawful processing

7. Application Method

To exercise your rights listed above, you can contact us through the following channels:

E-mail: info@sumra.com.tr
Phone / WhatsApp: 0850 305 01 63
Address: Kumbaşı Mah. 30 Sk. No:4/A D:10 Altınordu / ORDU

Your applications will be concluded free of charge within 30 days at the latest after identity verification.

As SUMRA, we exercise maximum care regarding the security and privacy of your personal data. This text may be updated when necessary. You can check this page regularly for the most up-to-date version.