Personal Data Protection Law

🔐 INFORMATION TEXT ON PROTECTION OF PERSONAL DATA

(Within the scope of KVKK No. 6698)

This information text has been prepared by SUMRA (Sümeyra Mintaç Alpoğlu) , acting as the data controller, to inform you about the processing of your personal data in accordance with the Personal Data Protection Law No. 6698 .


1. INFORMATION OF THE DATA CONTROLLER

Title: SUMRA
Authorized Person: Sümeyra Mintaç Alpoğlu
Address: Kumbaşı Mah. 30 Street No:4/AD:10 Altınordu / ORDU
Phone: 0850 305 01 63
Email: info@sumra.com.tr
Website: www.sumra.com.tr


2. PERSONAL DATA PROCESSED

The following personal data may be processed by SUMRA in accordance with the Law:

Identity information (Name, surname)

Contact information (E-mail, phone, address)

Order and invoice information

Payment information (only via payment provider, encrypted)

Cookie and IP information

Customer transaction information (order history, return information, etc.)


3. PURPOSES OF PROCESSING PERSONAL DATA

Your personal data is processed for the following purposes only:

Execution of order processes

Customer service and after-sales support

Billing and fulfillment of legal obligations

Campaign and promotion information (if you approve)

Ensuring customer satisfaction

Improving the website and user experience


4. TRANSFER OF PERSONAL DATA

Your personal data may be shared with the following parties only for the fulfillment of legal obligations or the performance of the service:

Contracted cargo companies

Payment systems providers

Shopify platform infrastructure

Accounting and tax consultants

Legal authorities (upon request)

Your data will not be transferred abroad without your consent.


5. METHOD OF COLLECTING PERSONAL DATA AND LEGAL REASON

Your personal data will be stored electronically:

Website membership and order forms

Email and contact forms

WhatsApp and social media communication

Cargo deliveries
and processed in accordance with Articles 5 and 6 of the Law .


6. YOUR RIGHTS UNDER KVKK

Under Article 11 of the Law, as a data owner, you have the following rights:

Learning whether your personal data is being processed

Requesting information about it if it has been processed

Learning whether it is used for its intended purpose

Knowing the third parties to whom data is transferred, both domestically and internationally

Request correction if it is incomplete or incorrectly processed

Request deletion or destruction

Requesting that these transactions be notified to relevant third parties

Objection to any adverse results arising from the analysis of processed data

To claim compensation if you suffer damage due to unlawful processing


7. APPLICATION METHOD

To exercise your rights listed above, you can contact us in the following ways:

📧 Email: info@sumra.com.tr
📱 Phone / WhatsApp: 0850 305 01 63
📍 Address: Kumbaşı Mah. 30 Street No:4/AD:10 Altınordu / ORDU

Your applications will be finalized free of charge within 30 days after identity verification.


📌 At SUMRA, we take the utmost care in protecting the security and privacy of your personal data. This text may be updated as necessary. Please check this page regularly for the most current version.