Privacy Policy
🔒 PRIVACY AND PERSONAL DATA PROTECTION POLICY
At SUMRA , we place great importance on the privacy and protection of our customers' personal data. All information you share when you visit or shop at our website www.sumra.com.tr is processed, stored, and protected in accordance with the Personal Data Protection Law No. 6698 (KVKK) and related legislation.
📌 1. DATA CONTROLLER
Within the scope of this Privacy Policy, the data controller is:
SUMRA
Sumeyra Mintaç Alpoğlu
Address: Kumbaşı Mah. 30 Street No 4/AD:10 Altınordu / ORDU
Email: info@sumra.com.tr
Phone: 0850 305 01 63
📝 2. WHAT DATA DO WE COLLECT?
When you perform transactions on our website, the following personal data may be collected:
Name, surname
Phone number
Email address
Shipping and billing address
Payment information (encrypted and transmitted through Shopify and the payment provider)
IP address, device information, cookie data (visit and transaction history)
🎯 3. PURPOSE OF DATA COLLECTION
Your personal data is collected and processed for the following purposes:
Receiving, processing and delivering orders
Providing customer support services
Billing transactions
Fulfillment of legal obligations
Improving website user experience
Providing promotional, campaign and informational communications (if you have approval)
🛡️ 4. DATA STORAGE PERIOD
Your personal data will be stored for the periods stipulated in relevant legislation or for the duration required by the purpose of processing. At the end of this period, your data will be deleted, destroyed, or anonymized in accordance with the Personal Data Protection Law.
🔁 5. DATA SHARING
Your data may only be shared with third parties in the following cases :
With official institutions and organizations within the scope of legal obligations
With payment infrastructure providers (within 3D Secure security)
With cargo and logistics service providers
With service providers within the Shopify system infrastructure
SUMRA will never sell , rent or share your data with third parties without permission.
⚙️ 6. COOKIES
Our website uses cookies to improve user experience and perform analytics. You can change your cookie preferences in your browser settings. For more information, please see our Cookie Policy .
🙋 7. WHAT ARE YOUR RIGHTS?
Regarding your personal data within the scope of KVKK:
Learning which data is processed,
Request correction or deletion of information,
Object to processing,
You have the right to learn whether information is transferred abroad.
To exercise these rights, you can send an e-mail to info@sumra.com.tr .
✅ 8. APPROVAL AND UPDATES
This Privacy Policy may be updated as necessary. Updates will be announced on our website. By using our website, you acknowledge that you have read and accepted this policy.
